Shopili – Frequently Asked Questions (FAQs)

1. What kind of products does Shopili sell?
Shopili primarily sells electronics and hardware items such as gadgets, tools, and home improvement products.

2. What payment methods are accepted?
We accept the following payment methods:

• bKash
• Nagad
• Rocket
• Cash on Delivery (in selected areas)

3. How long does delivery take?

• Inside Dhaka: 2–3 business days
• Outside Dhaka: 3–5 business days

4. Can I return a product?
Yes, you can return a product within 7 days of receiving it, provided it is unused and in its original packaging.

5. What items are non-returnable?
Used, damaged, customized, or discounted products are non-returnable.

6. How can I track my order?
Once your order is confirmed, we send you a tracking number via SMS or Email. You can track your order through the “Track Order” section on the Shopili website.

7. How can I contact Shopili?
You can reach us via:
📧 Email: support@shopili.com
📞 Phone: [01909093121]

8. Is shopping on Shopili secure?
Yes, we use SSL encryption and secure servers to protect your personal information.

9. Is warranty or guarantee provided?
Some specific products come with a manufacturer warranty. Details are mentioned in the product description.